New York is considering asking property and casualty insurers to cover the claims of insolvent taxi insurer American Transit Insurance Co., according to people familiar with the plans.
Category: Auto insurance
J.D. Power: Mobile apps increase customer satisfaction of digital claims
The 2024 U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims reporting, submitting photos and receiving claims updates.
Auto insurance costs seen rising further with Trump tariffs
In 2023, the average premium jumped about 20% on average, according to the Insurance Information Institute.
Creative uses of AI to improve insurance shopping
How can we make document validation immediate to reduce customer dropoff? Enter AI.
Report finds potential racial bias in auto insurance premiums
A study by the D.C. The Department of Insurance, Securities and Banking reveals an average premium gap of $326 between Black and white drivers.
Progressive’s Accident Response; Crum & Forster insurance for CISOs
Progressive launches Accident Response, Crum & Forster introduce new insurance for CISOs and Tokio Marine Group partners with Resilient Cities Network, plus more insurtech news.
How auto insurers and repairers can boost customer satisfaction
A new study from CCC examines key factors affecting customer satisfaction.
Mitchell: EV claims rise in frequency in Q3 2024
The primary point of impact correlates to the claims severity for EV and ICE vehicles, according to Mitchell’s 2024 EV Collision Insights report.
TransUnion: 38% of shoppers switched carriers in Q3
TransUnion’s 2025 Outlook report reveals that personal and commercial auto and property insurance shopping jumped 16% or greater.
Allstate teams up with Arlo; The Hartford and Coalition partnership: Insurtech news
Allstate teams up with Arlo and The Hartford and Coalition partnership, plus more insurtech news.